MentorWay.ai Terms of Service

1. Introduction, Scope, and Acceptance

1.1 Welcome to MentorWay.ai (the “Site” or the “Service”).

1.2 These Terms of Service (the “Terms”) govern your access to and use of the Site and the services made available through it. Any use of the Site—including browsing, registering, submitting information, using the platform, or purchasing a subscription—constitutes your full, express, and binding acceptance of these Terms.

1.3 If you do not agree to any provision of these Terms, you must not use the Site or the Service.

1.4 The Operator may update these Terms from time to time. Your continued use of the Service after updated Terms are published constitutes acceptance of the updated Terms. The date of the latest update will appear at the top of this document.

2. Definitions

For purposes of these Terms:

• “User” means any individual or entity that accesses or uses the Site or the Service.
• “Account” means a personal user account created on the Site.
• “Input” means any information or content submitted, uploaded, entered, or otherwise provided by a User through the Service.
• “Output” means any content, insights, suggestions, summaries, transcripts, or other materials generated or provided to a User through the Service.
• “Services” means all functionality, tools, features, and content made available through the Site or platform.

3. Legal Capacity and Minimum Age

The Service may be used only by persons who are legally capable of entering into binding agreements. By using the Service, you represent that you are at least 18 years old or that you have obtained the valid consent of your parent or legal guardian.

4. Nature of the Service

4.1 The Site is a technology platform that uses, among other technologies, generative artificial intelligence systems. It is designed to assist consultants, coaches, and other professionals in managing client engagements, content, and communications.

4.2 The Service may allow Users to upload, manage, and share content—including videos, documents, recordings, and correspondence—operate a client portal, document and track client processes, and use AI-powered tools to transcribe meetings and generate summaries, insights, ideas, and content suggestions.

4.3 Most content displayed through the Service originates from Users. AI-generated Output is provided solely as an assistive tool.

4.4 The Service does not replace the professional judgment of consultants, coaches, or other professionals and does not constitute medical, therapeutic, psychological, legal, or financial advice of any kind. Users are solely responsible for the content they provide, their use of the Service and its Output, and the implementation of any information obtained through the Service. The Operator does not guarantee any particular result from use of the Service.

5. AI-Generated Content and Disclaimer

5.2 AI-generated Output may include, among other things, meeting transcripts, meeting summaries, content suggestions, ideas, and insights. Other content displayed through the platform may originate from Users who upload and share it with their clients through the Service.

5.3 Nothing made available through the Site or Service should be regarded as professional advice or a professional opinion of any kind.

5.4 Any use of or reliance on content made available through the Site or Service is entirely at the User’s own responsibility.

6. Account Creation and Security

6.1 Access to certain Services may require the creation of an Account.

6.2 You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your Account.

6.3 You must notify the Operator immediately if you suspect any unauthorized access to or use of your Account.

7. Use of the Site and User Obligations

7.1 You may use the Site and Service only for lawful purposes and in accordance with applicable law.

7.2 You must not upload, submit, or use any content that is harmful, misleading, unlawful, infringing, or otherwise violates the rights of any third party.

7.3 You represent and warrant that any information—including personal or sensitive information—submitted to the Service by you or on your behalf is collected, submitted, stored, used, and otherwise processed in accordance with applicable law and only after all required notices have been provided and all required permissions or consents have been obtained from the relevant clients or data subjects. You are solely responsible for the lawfulness of the collection, use, retention, and transfer of such information. The Operator is not responsible for User-submitted content or for how Users use such content in connection with their professional activities.

7.4 You must not attempt to circumvent security mechanisms, usage limitations, or system logic, or use the Service in any malicious, deceptive, unlawful, or rights-infringing manner.

8. Input and Output—Licences and Permitted Uses

8.1 You represent and warrant that all Input you provide is lawful and does not infringe any copyright, privacy right, confidentiality obligation, or other right of any third party.

8.2 Subject to these Terms, you receive a limited, non-exclusive, non-transferable licence to use the Output generated for you through the Service.

8.3 Without limiting the foregoing, the Operator may use Input, Output, and usage history in aggregated and/or anonymized form, to the greatest extent reasonably possible, for the operation, maintenance, improvement, and development of the Service and its models.

8.4 Nothing in this section grants you any intellectual property rights in the Service’s technology, models, systems, or underlying infrastructure.

9. Intellectual Property

9.1 All rights in and to the Site and Service—including their software, code, design, content, models, logic, trademarks, and technology—are owned by the Operator or by third parties that have licensed such rights to the Operator.

9.2 You may not copy, reproduce, distribute, publish, scrape, or make commercial or competitive use of any portion of the Site, Service, or information generated through it without the Operator’s prior written approval.

10. Service Availability and Changes

The Operator uses reasonable efforts to maintain the proper operation of the Service but does not guarantee that the Service will be continuously available or free from errors, interruptions, or defects. The Service may be interrupted for maintenance, upgrades, or as a result of technical failures. The Operator may change, suspend, or discontinue all or any part of the Service at any time. The Service may also include additional tools, modules, or features from time to time—including marketing tools, forms, landing pages, or similar components—at the Operator’s discretion.

11. Subscriptions, Payments, and Cancellation

11.1 Subscription purchases are subject to applicable law, including the Israeli Consumer Protection Law, 5741–1981.

11.2 The applicable fees, billing cycle, and features included in each subscription will be displayed at the time of purchase. Subscription fees are charged in advance on a recurring monthly or annual basis, as selected. Payment will be charged automatically using the selected payment method.

11.3 You may cancel a subscription using the cancellation mechanism available through the Site. Cancellation will take effect at the end of the current billing period, and no additional subscription charge will be made after that period, subject to applicable law. No refund will be provided for a partially used subscription period, except where required by applicable law.

11.4 The Operator may change subscription pricing by providing at least 30 days’ advance notice. A price change will not affect the User’s current subscription period but will apply to subsequent renewal periods unless the subscription is cancelled before the applicable renewal date.

11.5 Prices displayed on the Site—including introductory prices, promotional offers, and limited-time pricing—may change from time to time at the Operator’s discretion. Any price change will apply only to future billing periods and will be communicated in advance where required by applicable law.

12. Third-Party Services

12.1 The Service may rely on third-party providers for services such as hosting, payment processing, analytics, and AI infrastructure.

12.2 The Operator is not responsible for third-party content or services. Your use of third-party services is subject to the applicable third party’s terms and policies and is at your own responsibility.

13. Limitation of Liability

13.2 To the maximum extent permitted by applicable law, the Operator will not be liable for any direct, indirect, consequential, special, incidental, or economic damage or loss—including loss of profits, data, or reputation—arising from use of or reliance on the Site, the Service, or any content or Output made available through them.

13.3 To the maximum extent permitted by applicable law, the Operator’s total aggregate liability arising out of or relating to the Site, Service, or these Terms will not exceed the total amount actually paid by the User to the Operator during the 12 months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and compensate the Operator for any damage, loss, cost, expense, claim, or demand—including reasonable legal expenses and attorneys’ fees—arising out of or relating to your breach of these Terms or your unlawful use of the Site or Service.

15. Privacy and Data Protection

The collection, use, and disclosure of Users’ personal information are governed by the Operator’s Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you acknowledge the collection, use, and sharing of information as described in the Privacy Policy.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that determination will not affect the validity or enforceability of the remaining provisions, which will remain in full force and effect.

17. Suspension and Termination

The Operator may, at its discretion, suspend or terminate a User’s access to or use of the Site or Service, including without prior notice, in the event of an actual or suspected breach of these Terms, without limiting any other right or remedy available to the Operator under applicable law.

18. Governing Law and Jurisdiction

These Terms are governed exclusively by the laws of the State of Israel. The competent courts located in the Tel Aviv–Jaffa District will have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the Site, or the Service.

Contact

For questions concerning these Terms, please contact: